Return an item

We have a 30-day, no-questions-asked return or exchange policy. We want you to be happy with your decision, so if after sautéing and braising and baking, you feel that Great Jones isn’t for you, we’ll get you set up with a return label.

Please Note:
-All refunds will be credited back to your original form of payment.
-Engraved pieces cannot be exchanged or returned.
-Please allow 2-3 days for your request to be processed.
-Returning or exchanging a gift? Share your email address and shipping address in the comments and we'll make sure to route your new item(s) to their correct home. Gift returns are credited back in the form of a digital gift card.