Return an item

We have a 30-day, no-questions-asked return or exchange policy. This policy is extended for Holiday orders placed 11/1-12/10. Please reference our Holiday Shipping, Return & Discount Policy for details.

We want you to be happy with your decision, so if after sautéing and braising and baking, you feel that Great Jones isn’t for you, we’ll get you set up with a return label.

All refunds will be credited back to your initial form of payment. Please note that engraved pieces cannot be exchanged or returned.

Please allow 2-3 days for your request to be processed.